FREQUENTLY ASKED QUESTIONS 

Why does mineral water that has 

"trickled through mountains for centuries" 

go out of date next year?..............

DELIVERY & INTERNATIONAL SHIPPING

All orders received before 2pm GMT will be dispatched same working day. Free shipping and returns on all UK orders over £25

UK Standard Delivery £2.22

UK Recorded Delivery £3.35 (Excluded from free shipping offer)

EU Standard Delivery £5.76

US/North America £6.00

Rest of World £6.00

RETURNS

Some times things just don't fit! Well that's not a problem, you have 14 days to return an item from the date you received it. We just ask that your item is returned unused and in the same condition that you received it and also in the original packaging with labels. Your item also needs to have the receipt or proof of purchase which is dispatched when you received your goods. All returns are free when using our Freepost address below.

FREEPOST

REFUNDS

Once we receive your item, we will notify you that it has been received and we will initiate a refund to your credit card or original source of payment. You will receive the credit within 2-4 working days or depending on your card issuer's.

CONTACT US

If you have any questions on how to return your item to us, or just want to reach out and say hi! please contact us.Info@bigballscollectives.com